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Healthcare IT Leaders on Cloud Adoption Challenges

Despite the much-needed push toward technologies such as cloud computing and artificial intelligence (AI), a President poll found that healthcare IT leaders are still struggling with cloud adoption issues.

Path to cloud slowed by rotation

The pandemic has accelerated the momentum of digital transformation, putting healthcare IT leaders in the spotlight and forcing them to accelerate their plans in recent years.

However, the top driver for cloud adoption among healthcare IT leaders, helping achieve compliance, cited by 52% of healthcare respondents. This was followed by a desire to become “more agile and support innovation”, cited by 46% of respondents.

Sam Fatigato, vice president of Presidio’s Cloud Solutions Group, said the most startling statistics revealed are that only 21% of healthcare IT leaders say they are proficient in AI/ML and less than a quarter ( 23%) say their team is currently proficient with DevOps and automation.

He noted that the perceived lack of competence could be due to the fact that 35% of healthcare IT leaders report staff turnover as a major challenge.

“Finding the right technology partner can help healthcare IT leaders close the AI ​​skills gap,” said Fatigato. “Using a technology partner can help internal IT teams focus on what matters most to organizations, like keeping hospital IT systems running or improving security practices.”

Legacy systems face compliance constraints

Fatigato said that legacy IT systems are keeping healthcare organizations from realizing their potential in the cloud.

“Many healthcare organizations have isolated systems and data and legacy monolithic electronic health record facilities,” he explained.

On-premises systems are increasingly seen as slow, cumbersome, difficult to integrate with other systems, and unable to keep up with the ease, flow, and connectivity of cloud applications.

He said the cloud is also a critical component in achieving and maintaining compliance with new regulations, thanks to standards like ISO 27001 and SAS 70 and guidance from organizations like the Cybersecurity and Infrastructure Security Agency and the National Institute of Standards and Technology.

As privacy regulations evolve, Fatigato said he advises healthcare organizations to ensure their data systems meet new compliance standards.

The cloud can deliver better patient experiences

The industry is looking to harness the cloud and AI to transform the patient experience, using technologies to improve call center operations and employee and patient experiences.

For example, New York-based Northwell Health and Google Cloud recently associated use cloud technology and AI to automate administrative workflows and identify patient risk factors for early intervention.

Healthcare organizations that had their systems in the cloud during the pandemic were also able to pivot and continue to serve patients more easily and with minimal disruption.

“The cloud can help drive innovation and serve as a barrier against possible cyber attacks, as the healthcare sector has seen a significant increase in attacks in the last two years,” Fatigato concluded.

Nathan Eddy is a freelance healthcare and technology professional based in Berlin.
Email the writer: nathaneddy@gmail.com
Twitter: @dropdeaded209


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